Right of withdrawal

Right to cancel


You have the right to cancel this contract within one month without giving reasons. The cancellation period is one month from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

To exercise your right of cancellation, you must send us (behrens loading systems BV, Carl-Borgward-Straße 20, 56566 Neuwied, Germany, info@behrens-parts.de, phone: 0407290950) a clear statement (e.g. a letter sent by post or an e-mail) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us or to behrens loading systems BV (Südring 3e, 21465 Wentorf, Germany) immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Refund Request Form Template

(If you want to revoke the contract, please fill out this form and send it back.)

– To behrens loading systems BV, Carl-Borgward-Strasse 20, 56566 Neuwied, Germany, info@behrens-parts.de

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following
Goods (*) / provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the customer(s)

- Address of the customer(s)

- Signature of the customer(s) (only in the case of a notification on paper)

- Date

(*) Delete where not applicable.

Special Notes
If you finance this contract through a loan and later revoke it, you are no longer bound by the loan agreement, provided that both contracts form an economic unit. This is especially true if we are your lender or if your lender uses it to fund our participation. If the loan has already been received by us upon the revocation taking effect, your lender will act in relation to you in respect of the legal consequences of the revocation or return in our rights and obligations under the contract financed. The latter does not apply if the present contract deals with the acquisition of financial instruments (eg securities, foreign exchange or derivatives).

If you want to avoid a contractual binding as much as possible, you make use of your right of revocation and also revoke the loan agreement if you are entitled to a right of revocation.

Different return shipping costs for Germany
We bear the direct costs of returning the goods if the return is made within Germany.

Return labels
Without prejudice to your statutory rights, you will be provided with free return labels for your return within Germany. If you use these return labels, the return is free of charge for you. The return label will be provided to you by email. You can deliver the return to a parcel shop of the respective provider in Germany.

Right of withdrawal created with the Trusted Shops legal copywriter